A good field service solution makes it easy for employees on the go to record hours and ensures a good overview of billable and non-billable hours.
Since the beginning of the 1990s, GSGroup has developed solutions to digitize the everyday lives of thousands of craftsmen and people in the service industry, to make their day more effective. The products are known as Handyman and Smartday and are field service solutions with a modular structure. This way, the solution can be customized and set to grow with the individual company.
How the solution works
The solution is for both the inside and outside user, this means both for those who work in the office and for those who are working outside the office. The goal is to easily and quickly plan and manage the working day to save time and get the job done faster. Seamless communication also contributes to efficiency and improved communication in the workplace.
Through an app on their phone, tablet or PC, employees can quickly get an overview of today's tasks, what the task is and get the address directly to the place where the work is to be done. With a start-stop function, the task can be started and completed, and other employees can also register for the same job, if needed. At the end of the day, the hours spent on the job are recorded and the invoice can be sent as soon as it is approved.
The solutions have many possibilities and can also be customized to give special access to projects if needed. This ensures that the focus is on spending as much time as possible on what the individual is best at, and let the technology help you with the rest. We have a wide range of modules, such as the notification module. This makes it possible to notify the customer continuously via SMS and/or email about the progress of tasks, which in turn increases customer satisfaction.
The solutions can easily and quickly be integrated with our very own Travel log. This ensures that driving time and the number of kilometers that are driven are also included.
Whether you are a craftsman, work in the service industry, cleaning industry or as a consultant, our solutions are ready to make your day more efficient. The solution is configured to fit your business’s needs - today and for the future.