Using the right tools to streamline workflows gives you more time with your customers and increases the quality of your services
Several companies are well on the way to become digitalized, while others still have a long way to go. Many people know what the goal is, but are unsure of the way to the finish line and have heard that it is both too expensive and unaffordable. It doesn't have to be that way.
For almost three decades GSGroup have been working on developing products that will simplify the work processes
every company must go through in its day-to-day operations, but can quickly draw attention away from the most important thing: the customer.
Administration is important for gathering processes internally within the company, but the most important thing is and will be the customer and the relationship with the customer, says CEO Espen Virik Ranvik, of GSGroup. If the management processes become too many and time-consuming, this directly affects the quality of the work to the customer, and can, in a worst case scenario, destroy a company's reputation.
That the flow of information, invoices and other relevant information is completed correctly, understandable and on time are important factors that customers demand from a professional business. At the same time, the customer expects a craftsman to arrive on time, do the job well and that the invoice arrives shortly after the tasks have been completed. A mobile order management solution provides all of the above and more. The module-based system lets you choose exactly what you need.
Our mobile order management system Handyman is divided into two main systems. One for those who work in the office and one for those who work on the go. Seamless communication between the two systems makes it easy to keep track of who is doing what at all times. For example, employees can create offers when visiting the customer. This allows you and the customer to get the price directly, where many before had to go back to the office and write an offer there. In addition, the system allows employees to easily schedule hours, place orders, document and bill using mobile or tablet devices. Those who work in the office receive the complete information directly into their PC, and can approve on an on-going basis.
Want to know more about what Handyman can do for you? Contact us at 22 00 40 00 and get started too.